You will have a choice for shipping at Checkout between Canada Post and UPS. Orders will be packaged and shipped on average 1-2 business days after the order is received. (Saturday and Sunday do not count as business days) We endeavor to keep our shipping costs as low as possible but as a small independent business, we cannot compete with the shipping structure and fees of other larger organizations. We will not add any costs to our products to offset shipping, but will always continue to review our shipping to offer you the lowest rates possible. Due to the fragile nature of some pieces, larger size boxes may be used to ensure proper protection of these items.
Items shipping outside of Canada may incur additional duty and import fees and these are the responsibility of the customer.
In order to support our environment, we may at times recycle shipping materials for packaging.
You will receive a notification when your order is ready so you know we've started the process and then once it is shipped, you will receive another notification with tracking to let you know it's on the way!
Free In Store Pick up
If you are local and would like to pick up your order from either our Caledonia or Grimsby store, you can select 'Free Local Pick up' from the shipping menu. Please ensure you select which store you would like to pick up from so we can ensure we have it in stock at the right store for you.
Your item could be ready for pick up same day (if we have the item in stock at the pick up location you choose) or within 1-2 days if we need to bring the item into your location. Once you receive notification that your order is fulfilled, this indicates it is ready for pick up and you can come in at any time!